Signing Up - When you sign up, a secure, online member profile is created for you with your unique options, your pick-up/delivery location, and your account activity. You can view and edit your account, change your pick up/delivery location, banking information just by signing in to your account.
Electronic Payments – Farm Box Service - We bill checking account the same day you place an Order for a Farm Box. You will receive a confirmation email. We do not store any of your personal or financial information on our website. Our order site is run by Farmigo and your information is stored securely by CheckGateway.com.
Electronic Payments – Home Delivery Service – Your checking account will be billed when you place your Web Store Order. You will receive a confirmation email. We do not store any of your personal or financial information on our website. Our order site is run by Farmigo and your information is stored securely by CheckGateway.com. Any account balance difference will be paid in Cash when your Home Delivery is made.
Non-Electronic Payments – Home Delivery Service – WGG does accept COD payments for the Home Delivery Service. Please make your check out to Whidbey Green Goods (WGG) for the amount due. Any account balance difference will be paid in Cash when your Home Delivery is made.
Picking Up Your Farm Box - Please remember to pick up your order or have a friend or family member do so. Please be sure your name is checked off the list when you pick up.
Missing Your Farm Box Pick Up - If you miss your pick up, call the store when they open the following morning to let them know what time you will be in to pick up your box. Our pick up stores are our partners in distribution and they have agreed to hold your box until at least 10 AM the next morning. If they do not hear from you and you forget or are not able to pick up your box, it will be donated to the Food Bank. We’re sorry but we cannot give a credit for boxes that are not picked up; but don’t worry, the produce will not go to waste.
Communications - Whidbey Green Goods (WGG) communicates with you via email on a regular basis to confirm Web Store Orders, to inform you of a payment or to remind you of a scheduled Farm Box pick up. Sometimes we will need to send out alerts about your order or inform you about happenings on our farm. By becoming a client of WGG, you are agreeing to open and read all email communications as soon as you see them since much of the information is time sensitive.
Holiday Changes - We will give you plenty of notice about holiday date changes.
Our Guarantee – Whidbey Green Goods (WGG) guarantees our produce & artisan products for quality and freshness. If for any reason, you are not happy, please contact Michael at (360) 579-3604 or email@example.com. We will be happy to give you a refund or credit for any product or order that does not meet your standards. Every week, we strive to exceed your expectations.
Thank You! - Your patronage of Whidbey Green Goods reflects your commitment to help grow and strengthen the local food network. My suppliers & I THANK YOU for your support! And, Please, feel free to tell your friends & neighbors!